Terms and Conditions
Effective Date: 14/10/2026
These Terms and Conditions govern your use of https://removewater.com/ (the “Website”), operated by Emergency Restoration Specialists, Inc. (“ERS,” “we,” “us,” or “our”).
By accessing or using the Website, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the Website.
About Emergency Restoration Specialists
Emergency Restoration Specialists, Inc. provides restoration and cleanup services, including water damage restoration, fire damage restoration, mold removal, storm restoration, biohazard cleanup, property protection, and related services.
ERS provides 24/7 emergency response and serves customers throughout its service areas in Wisconsin and Northern Illinois. Service availability may vary by location, project conditions, crew availability, weather, safety conditions, and the type of work required.
Website Information
The information on this website is provided for general informational purposes and to help customers understand our services.
Website content does not replace a property-specific inspection, assessment, estimate, work authorization, or service agreement. The actual scope of work, pricing, schedule, materials, and other project requirements depend on the conditions of the individual property and any applicable agreement with ERS.
We may update, correct, or remove website information as needed.
Emergency and Restoration Services
Restoration conditions vary from property to property. ERS evaluates each project based on the conditions found, the services requested, applicable safety requirements, and the work authorized by the customer.
Although ERS provides 24/7 emergency response, response, dispatch, arrival, and completion times may be affected by location, severe weather, widespread emergencies, site access, safety conditions, and other circumstances outside our control.
Estimates and Service Agreements
Any estimate, proposal, work authorization, contract, or other project-specific agreement provided by ERS will govern the applicable project.
If information on this website differs from the terms of an applicable written project agreement, the project agreement will control for that project.
Insurance
ERS may assist customers with restoration documentation and insurance-related coordination where applicable.
Insurance coverage, claim approval, reimbursement, deductibles, exclusions, and settlement decisions are determined by the customer’s insurance policy and insurance carrier. ERS does not control or guarantee insurance coverage or claim outcomes.
Customer Responsibilities
Customers are responsible for providing accurate information about the property and known conditions that may affect the work.
Customers should follow instructions from utilities, fire departments, law enforcement, public health authorities, or other appropriate authorities when conditions involve immediate hazards such as fire, electrical hazards, downed power lines, structural instability, or dangerous contamination.
Website Use
You may use this website for lawful purposes and to obtain information about ERS and its services.
You may not intentionally interfere with the website, attempt unauthorized access to website systems, misuse website content, or use the website for unlawful or fraudulent purposes.
Intellectual Property
Content on this website may be protected by copyright, trademark, and other applicable laws.
You may not reproduce, distribute, or commercially use ERS website content without permission except as permitted by applicable law.
Third-Party Websites
This website may contain links to third-party websites or services. ERS is not responsible for the content, availability, accuracy, privacy practices, or policies of third-party websites.
Limitation of Website Information
ERS works to keep website information accurate and useful, but website content may not always be complete, current, or applicable to every property or situation.
Nothing on this website should be interpreted as a guarantee of a particular restoration, health, insurance, financial, legal, or property outcome.
Privacy
Information submitted through this website is handled in accordance with the ERS Privacy Policy.
Changes to These Terms
ERS may update these Terms and Conditions as its website, services, or applicable requirements change. Updates will be posted on this page with a revised effective date.
Contact ERS
Emergency Restoration Specialists, Inc.
Cudahy, Wisconsin
Phone: (414) 571-9977
Email: info@removewater.com
Website: removewater.com
For questions about these Terms and Conditions, please contact ERS using the information above.