Built on Urgency. Driven by Compassion.

Founded in 2010, Emergency Restoration Specialists (ERS) began with a single, unwavering mission — to deliver rapid, expert response when disaster strikes. Our founders, industry veterans with decades of experience in restoration and emergency services, saw a critical gap in how emergencies were handled: response times were slow, communication unclear, and homeowners and businesses were often left navigating chaos alone.

What started as a small, dedicated team with a passion for helping communities has grown into a leading restoration service provider across Wisconsin, trusted by families, businesses, and insurance partners alike.

At ERS, we believe restoration is about more than just fixing damage — it’s about restoring peace of mind, safety, and confidence when people need it most. Every project we take on reflects our deep commitment to urgency, precision, and genuine care.

Our growth has never been about chasing numbers — it’s been about standing by people during their toughest moments and earning trust, one restoration at a time.

Our Core Values

Integrity

We do what’s right — even when no one’s watching. Our clients trust us because we stand by our word, deliver on promises, and uphold the highest ethical standards in every job.

Speed

Emergencies don’t wait — and neither do we. Our rapid response teams are available 24/7, equipped to act fast and prevent further damage, minimizing downtime for our clients.

Professionalism

From the first call to the final walkthrough, we maintain professionalism in our conduct, appearance, and workmanship. Every interaction reflects our dedication to excellence.

Compassion

Behind every emergency is a person, a family, or a business facing uncertainty. We lead with empathy, ensuring clients feel heard, supported, and reassured at every step.

Safety

Whether it’s protecting the structural integrity of a building or ensuring the health of its occupants, safety is non-negotiable. Our teams adhere to strict safety protocols and industry best practices on every project.

What We Do

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Total Disaster Restoration

Complete restoration services after fire, flood, storm, or other disasters — restoring your property and peace of mind from start to finish.

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Water & Flood Services

Rapid water damage response and cleanup to protect your property from further harm and ensure fast recovery after leaks, floods, or burst pipes.

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Water Damage Equipment Rental

Professional-grade drying equipment available for rent — ideal for homeowners, businesses, or contractors managing water damage situations.

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Basement Flooding Cleanup

Fast and effective water removal, drying, and cleanup for flooded basements — preventing mold, odors, and structural damage.

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Water Extraction & Drying

Swift extraction of standing water followed by thorough drying using industrial-grade equipment to stop damage in its tracks.

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Frozen Pipes Water Damage

Emergency response for burst or frozen pipes — including water cleanup, damage repair, and moisture control to protect your property.

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Fire Damage Restoration

Comprehensive cleanup, smoke removal, odor control, and repair services after a fire — restoring both property and peace of mind.

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Mold Removal

Certified mold inspection, containment, and removal to protect your health and eliminate mold at the source — safely and effectively.

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Disaster Cleanup

Full-service cleanup after any disaster — handling debris removal, sanitation, and property restoration with speed and professionalism.

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Storm & Wind Restoration

Emergency repairs and cleanup after storm damage — securing structures, removing debris, and restoring properties quickly and safely.

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Sewage Backup & Disinfection Services

Safe, thorough cleanup of sewage backups with complete disinfection — removing hazardous waste, eliminating contamination, and restoring healthy conditions.

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Hail Damage Restoration

Expert assessment and repair of hail-damaged roofs, siding, and property exteriors — protecting your investment from further harm.

Why Choose ERS?

When disaster strikes, you need more than just a service provider — you need a dependable partner who understands urgency, values your safety, and treats your property with care. At Emergency Restoration Specialists (ERS), we’re committed to being that partner for every client, every time. Here’s why homeowners, businesses, and insurance providers trust ERS:

24/7 Emergency Response

Emergencies don’t wait — and neither do we. Our rapid response teams are on standby 24 hours a day, 7 days a week, ready to act when you need us most. Whether it’s the middle of the night or a holiday weekend, we’re equipped to respond immediately, prevent further damage, and start the recovery process right away.

Fully Certified & Insured Professionals

You deserve the confidence of knowing your property is in the hands of qualified experts. Our technicians are IICRC-certified, highly trained, and continually updated on industry best practices. ERS operates with full insurance coverage, giving you peace of mind that both your property and our team are protected on every job.

State-of-the-Art Equipment

We use only the latest, most advanced restoration tools and technology — from industrial-grade water extraction systems and structural dryers to advanced air filtration units and thermal imaging cameras. This allows us to work faster, more efficiently, and with greater precision, ensuring your property is restored to the highest standard.

Compassionate, Local Service

We’re more than just a business — we’re part of the community we serve. As a locally owned and operated company, we approach every job with genuine care and a personal touch. We understand the stress emergencies bring, and we’re here to guide you through the restoration process with empathy, clear communication, and unwavering support.

Your Emergency is Our Priority. Your Restoration is Our Commitment.

When you choose ERS, you’re not just hiring a restoration company — you’re gaining a dedicated partner who stands by you every step of the way. Need Immediate Assistance? Contact Our 24/7 Emergency Line

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Frequently Asked Questions

What types of emergencies does ERS handle?

We specialize in water, fire, mold, storm, biohazard, and disaster restoration services — offering comprehensive cleanup and repair solutions for both residential and commercial properties.

Yes! Our emergency response team is available 24/7, including nights, weekends, and holidays.

We aim for immediate dispatch and typically arrive within 60 minutes, depending on your location and conditions.

Absolutely. All ERS technicians are IICRC-certified, fully trained, and insured — ensuring professional service and peace of mind.

We proudly serve Milwaukee, WI and surrounding communities. Contact us to confirm service availability in your area.

Yes. We work directly with most insurance providers and assist you throughout the claim process, including documentation and communication.

First, ensure safety by shutting off electricity (if safe). Then call ERS immediately — rapid response minimizes damage and cost.

We follow strict safety and sanitation protocols for biohazard cleanups, using specialized equipment and certified disinfectants to restore safe conditions.

Restoration times vary by damage type and extent. We’ll assess your situation and provide a clear timeline before starting any work.

Yes. We offer professional-grade water extraction and drying equipment rentals — ideal for DIY projects or supplementing contractor needs.